Musings/Träumereien/Devaneios

Published May, 2015.

I’ve read recently a 2012 Forrester report where it’s stated that out of 156 senior IT decision-makers with cloud responsibilities, 98% had major cloud application management issues, and 90% believed that managing the transition of critical business applications to the cloud was a major challenge. What does this tell us? It simply tell us that there’s still a lot to do. This was true in 2012, and it’s still true in 2015. It goes without saying that underneath all the pomp, organizations are implementing cloud services without the appropriate due diligence to adapt their existing governance and management capabilities to support cloud services.

What are the consequences of not having a proper CGMS (*) and ITSM in place? The consequences are so huge that thinking about not having it it’s just a mindboggling thought…Perish the thought! If the issues are not addressed, at best they become the norm, i.e., they become a normal, more costly, and less effective way of doing business.

In some of the Companies I know of, the norm is to allow the technology adoption to move at a brisker pace than process adoption, thus increasing the risk of the cloud implementation failing altogether.

Fulton’s book has a very sensible approach to cloud governance adoption, instantiated through the use of three frameworks: CobiT 5, ISO 38500:2008, and Peter Weill and Jeanne W. Ross work done at the MIT Sloan School of Management (their work was published in “IT Governance: How Top Performers Manage IT Decision Rights for Superior Results”; incidentally Weill and Ross’ book is one of my IT “Bibles”.

The rest of this review can be found elsewhere.